NHS Wayfinder Services Directions 2023
Directions given by the Secretary of State for Health and Social Care to require NHS England to develop and operate the NHS Wayfinder programme and related services (collectively the NHS Wayfinder Services).
Purpose
The purpose of these Directions is to enable NHS England to develop and operate the NHS Wayfinder programme and related services (collectively the NHS Wayfinder Services). The NHS Wayfinder Services will provide:
- services that enable patients to access details of appointments and additional information about NHS Trust referrals and their elective care; and
- anonymous statistical data including through analysis and linkage of data which may be used to support service delivery improvement and strategies which may improve health outcomes for the population and reduce inequalities in health
Legal basis
Sections 254(1), 254(2)(b), 254(5), 304(9) to (12), of the 2012 Health and Social Care Act (the 2012 Act), section 13ZC of the National Health Service Act 2006 (the 2006 Act) and Regulation 32 of the National Institute for Health and Care Excellence (Constitution and Functions) and NHS England (Information Functions) Regulations 2013
This Direction came into force on the date signed.
The Wayfinder (NHS App) Services Directions 2022 issued on 1 September 2022 by NHS England to the Health and Social Care Information Centre are revoked.
Last edited: 5 March 2025 3:56 pm