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Phone screen displaying 'your messages' screen in the NHS App

A digital-first approach to patient communications

Joe and Pete explain the greater emphasis being placed on digital patient messaging across the NHS and the potential to provide a more seamless experience for patients, reduce the number of missed appointments and save the NHS money.

Karol and Max walking towards the Google office in London.

Designing for inclusion: What we learned at Google

Karol Kuczera and Max Marulli De Barletta reflect on their visit to Google’s Accessibility Discovery Centre and how inclusive technology can enable more equitable access to health, education and broader social participation.

Woman looking at the NHS service standard on a laptop.

Mitigating the risks of domestic abuse

Emma Swift and Zuzanna Lito explain how we've updated the NHS service standard to make sure teams building online services are more aware and responsive to the risks of domestic abuse and coercive control.

News

Blogs and features

A digital-first approach to patient communications

Designing for inclusion: What we learned at Google

Mitigating the risks of domestic abuse

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