Ratings and reviews
Look at the NHS website ratings and reviews data including all published reviews and responses. This data is available through the Ratings and Reviews dashboard.
What you can find out
Patient reviews are written accounts of a persons experience after attending a health service provider such as a dentists, a GP, hospital or social care environment and includes
- The star rating of the review
- The number of reviews, responses and percentage response rate
- Reviews by ICB, region, postcode, organisation name, organisation code or organisation type
- The dashboard is updated daily
What the report can't tell you
Not all reviews are published, comments containing the following will not be published or edited
- Names of individuals, mention of identity or identifying features
- Offensive, abusive or inappropriate language or remark
- Complaints relating to clinical negligence which should first be addressed by the relevant hospital or practice
Further information
external
NHS services
(external link, opens in a new tab)
Use this page to select the type of service required for example GP, dentist and then add a postcode or use your location to find a list of services and select the provider.
Last edited: 1 August 2023 3:01 pm