DAPB1605: Accessible Information
This information standard aims to make sure that people who have a disability, impairment or sensory loss get appropriate information and communication support from NHS and adult social care services.
About this information standard
The accessible information standard sets out how providers and commissioners of NHS and publicly funded adult social care services should ensure disabled people and people with impairments or sensory loss:
- can access and understand information about NHS and adult social care services
- receive the communication support they need to use those services
Effective implementation will require such organisations to make changes to policy, procedure, human behaviour and, where applicable, electronic systems. Commissioners of NHS and publicly funded adult social care must also have regard to this standard, in so much as they must ensure that contracts, frameworks and performance management arrangements with provider bodies enable and promote the standard's requirements.
This information standard is published under section 250 of the Health and Social Care Act 2012. It supports compliance with obligations under the Equality Act 2010.
Publication information
June 2025
Changes have been made to the documentation to support the standard.
| Scope (Health and Social Care Act 2012) |
All organisations that provide NHS or adult social care services are covered by the standard. This includes:
|
|---|---|
| Type | Standard |
| Approved by | Data assurance board |
| Date of approval | 3 June 2025 |
| Release number | 30/2025 |
| Release title | Version 4.0 |
| Stage | Implementation |
| Assurance end date | 30 June 2027 |
| Key documents | Information Standards Notice |
| Further information |
All supporting information is published in accessible format |
| Help desk |
Previous releases
Last edited: 29 July 2025 1:46 pm