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Electronic Prescription Service (EPS) for Wales: GDPR information

Summary

Why and how we process your data in the Electronic Prescription Service (EPS) for Wales, and your rights.

Controller NHS England jointly with Digital Health and Care Wales (DHCW)
How we use the information (processing activities)

The Electronic Prescription Service (EPS) securely transmits prescription information between prescribing systems (such as GP systems) and dispensing systems (such as pharmacy systems) in Wales.

When a prescription is issued, the prescribing system sends the following information to the NHS Spine:

  • Patient’s demographic data (such as NHS number, name, date of birth, address)
  • Patient’s nominated pharmacy
  • The GP practice the patient is registered at
  • The medication or appliance prescribed
  • Instructions given to the patient and dispenser by the prescriber
  • Details of the prescriber issuing the prescription
  • The system and user generating the prescription
  • The advanced electronic signature attached to the prescription

The electronic prescription is then made available for the dispensing system to download from the NHS Spine.

To connect to the NHS Spine, users of prescribing and dispensing systems need the appropriate NHS smartcard permissions.

Authorised staff at prescribing and dispensing sites, can also check the status and location of a prescription using the EPS Prescription Tracker.

The patient’s choice of nominated pharmacy is recorded in the Personal Demographic Service (PDS). At the request of a patient, prescribing and dispensing system users can add, update and remove their nominated pharmacy.

The EPS is used across primary care (GP practices and pharmacies for example) and urgent care settings (such as walk-in centres and minor injury units). 

The Electronic Prescription Service also operates in England. For more information, see the Electronic Prescription Service in England Transparency Notice

Does this contain sensitive (special category) data such as health information? Yes
Who are recipients of this data?

NHS England share EPS data (electronic claims messages) with the NHS Wales Shared Services Partnership (NWSSP) so that NWSSP can reimburse the dispenser and charge the prescriber for the items dispensed.

Is data transferred outside the UK? No
How long the data is kept 12 months maximum in our live system after prescriptions dispensed or after prescription prescribed but not dispensed. The data is then archived for 6 years until securely deleted.
Our lawful basis for holding this data Public task
Your rights
  • Tick Be informed
  • Tick Get access to it
  • Tick Rectify or change it
  • Cross Erase or remove it
  • Tick Restrict or stop processing it
  • Cross Move, copy or transfer it
  • Tick Object to it being processed or used
  • Cross Know if a decision was made by a computer rather than a person
How can you withdraw your consent?

Consent is not the basis for processing.

Is the data subject to decisions made solely by computers? (automated decision making) No
Where does this data come from? Prescribing systems
The legal basis for collecting this data

UK GDPR:

Article 6(1)(e) - Public task (Section 255 Health and Social Care Act 2012: Electronic Prescription Service for NHS Wales 2022)

Article 9(2)(h) - Management of health or social care systems and services

DPA 2018: Schedule 1, Part 1, paragraph 2 - Health or social care purposes

Where we use this data

internal

Electronic Prescription Service

The Electronic Prescription Service (EPS) is for prescribers and dispensers and is used in primary, secondary and community care.