Publication, Part of Appointments in General Practice
Appointments in General Practice, March 2024
Official statistics in development
PCN Data
Data for appointments recorded in PCN systems has been refreshed for historic months for the first time since November 2023 therefore counts will differ compared to previous versions of this publication.
Due to data submission issues, data from PCNs is incomplete for week ending 31st March 2023. It is hoped this will be included in the next publication.
Data for appointments recorded in PCN systems is available at sub ICB level for the first time in this release (see Annex 2 below).
25 April 2024 09:30 AM
Evergreen Life
Data for practices using Evergreen Life as their system supplier was included for the first time in this publication with data going back to 5th February 2024.
25 April 2024 09:30 AM
Summary
The aim of the publication is to inform users about activity and usage of GP appointments historically and how primary care is impacted by seasonal pressures, such as winter.
NHS England publishes this information to support winter preparedness and provide information about some activity within primary care. The publication covers historic appointments, marked as attended or did not attend, from national to practice level coverage. The aim is to inform users, who range from a healthcare professional to an inquiring citizen, about appointments within primary care.
The publication includes data from participating practices and Primary Care Networks (PCNs) using EMIS, TPP, Informatica, Cegedim (previously Vision), Babylon (GP at Hand) and Evergreen Life GP systems.
NHS England produce this information monthly, containing information about the most recent 30 months.
The publication includes important information, however it does not show the totality of GP activity/workload. The data presented only contains information which was captured on the GP practice and PCN appointment systems. This limits the activity reported on and does not represent all work happening within a primary care setting or assess the complexity of activity.
No patient identifiable information has been collected or is included in this release.
Between December 2020 and present the data contained in this publication will no longer contain covid-19 vaccination activity collected from GP System Suppliers as part of the General Practice Appointments Data. These appointments have been removed using the methodology outlined in the supporting information. In order to gain a more complete picture of general practice activity we will publish covid-19 vaccination activity carried out by PCN’s or GP Practice’s from the NIMS (National Immunisation Management Service) vaccination dataset.
This publication now includes statistics on the duration of appointments, SDS role and the recorded national category, service setting and context type of the appointment. Both HCP Type and SDS role are currently presented for comparison purposes, but moving forward the intention is to only publish SDS Role Groups and remove HCP Type. Further information can be found in the supporting guidance below.
Appointments recorded in Primary Care Network (PCN) appointment systems are included within this publication at national level from June 2023.
Key Facts
Appointments Recorded in GP Practice Appointment Systems
29.9 million appointments were estimated to have been delivered by Practices and Primary Care Networks in March 2024 and were recorded in GP Practice appointment systems. Of these 51 were Covid-19 vaccinations.
Appointments Recorded in Primary Care Network Appointment Systems
An additional 870,000 appointments that were delivered in March 2024 were recorded in Primary Care Network appointment systems.
Same Day Appointments
43.9% of appointments in March 2024 took place on the same day that they were booked.
Appointment Status
90.2% of all appointments were attended in March 2024.
Appointments with a GP
45.1% of all appointments in March 2024 were carried out by a GP and 19.8% were carried out by nurses.
Appointment Mode
65.4% of all appointments in March 2024 were carried out face to face.
Interactive Tool
Resources
Last edited: 24 April 2024 2:47 pm