Dean Vipond Dean Vipond is Lead Designer on the NHS website Copyright NHS Digital Lead Designer Dean Vipond is Lead Designer on the NHS website. Blogs By Dean Vipond. 1 May 2020 How should service design react to COVID-19? Service designers have had to react quickly to the demands of the COVID-19 pandemic, but despite the pressure it's a time to still get the basics right according to Dean Vipond, Lead Designer on the NHS website.