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Fern Williams

Fern is a user researcher working on the Register with a GP surgery service

User Researcher

Fern is a user researcher on the Register with a GP surgery service. Her passion lies in building services that work for everyone by making sure research is planned and carried out in an accessible and inclusive way.

Outside of work, Fern is an organiser for Ladies that UX Manchester, she advocates for creating space for more women and underrepresented people in tech.


Blogs

The author Fern Williams
By Fern Williams. 2 August 2023 How do you put a digital service on paper?

User researcher Fern Williams describes how we created a new paper patient registration form to complement the online ‘Register with a GP surgery’ service, allowing everyone to have a consistent user experience and leaving no one digitally excluded.