Care Identity Management roadmap - NHS England Digital

In development and analysis

Roadmap item	Description	Target date	Status
External accessibility audit and improvements	A full external accessibility audit will be conducted by users with access needs to ensure we are meeting government standards for accessibility.	February 2025	In development
Robot profiles for Secure Robot Authentication	Dedicated profiles that can automate high volume, rule-based, repeatable tasks, delivered just like human counterparts.	March 2025	In development
Temporary access card (TAC) profiles	Dedicated profiles used when a user's smartcard is lost or stolen, or if they need access to clinical systems for a short time.	March 2025	In development
Security testing and improvements	CIM is subjected to regular security testing to ensure we keep the data held within it safe.	March 2025	In development

Coming next

Roadmap item	Target date
Bulk upload of email addresses	March 2025
Bulk upload of phone phone numbers	March 2025
GDS live assessment	March / April 2025
Tiered IAL level identities	TBC
Passkey support	TBC

Under consideration

This section includes potential future features. To help us prioritise, you can tell us which of these under consideration items are most important to you by completing our survey.

Roadmap item	Target date	Status
Allow RAs to directly assign workgroups for child organisations	TBC	Under consideration
Show removed workgroup history on the user's profile page	TBC	Under consideration
Show pending requests on a user's profile	TBC	Under consideration
Display preferred name in find user search results	TBC	Under consideration
Improve error message and content	TBC	Under consideration
Show withdrawn roles/activities on position management by default	TBC	Under consideration
When logging in, redirect to last page visited	TBC	Under consideration
A request history tab displayed on the user profile	TBC	Under consideration
Reassign requests to different worklists	TBC	Under consideration
Remove 'Copy of' on copied position name	TBC	Under consideration
Add download data buttons to CIM tables	TBC	Under consideration
Keep a history of recent searches on find user	TBC	Under consideration
Display a user's last login date on their profile for all authenticators	TBC	Under consideration
Add an ODS code filter to the find user page	TBC	Under consideration
Add a note to a request that is not ready to be approved or rejected	TBC	Under consideration
Search organisations by name and address (eg Boots Manchester)	TBC	Under consideration
Add and manage RA team emails on the organisation page	TBC	Under consideration
Make a position sponsor assignable directly from the position itself	TBC	Under consideration
Copy a position to multiple child orgs in one go	TBC	Under consideration
View all assigned workgroups on a user's profile - directly and via position	TBC	Under consideration
Series 10 smartcard support	TBC	Under consideration

Recently delivered

Roadmap item	Description	Date delivered
Internal accessibility audit and enhancements	Accessibility improvements in CIM will allow users to more easily navigate the service with assistive technology, such as Wave.	December 2024
Extend smartcard self-service unlock to SMS	Allows users to receive a code by text message to unlock their own smartcard.	November 2024
CIS2 Auth integration improvements (directory sync)	As national systems housing patient data migrate to CIS2 Auth, user data is needed in both CIS2 Auth and legacy CIS1 Auth infrastructure. This work is required to ensure both data sets remain reliably in sync.	November 2024
Replacement APIs to allow decommissioning of legacy identity and access services	We connect to a number of external services to get data about people and organisations within the NHS. To fully decommission legacy services within Identity and Access Management we need to develop new APIs to handle this data.	October 2024

All recent releases

For up-to-date recent releases, go to our release hub.