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Find details of an organisation

How to search for details of an NHS organisation in Care Identity Management, including Registration Authority details, sponsors, child organisations and more.

Which roles can do this?

  • Registration Authority Manager
  • Registration Authority Agent (Advanced)
  • Registration Authority Agent
  • ID Checker
  • Sponsor
  • Local Smartcard Administrator

Find an organisation

From the Care Identity Management home page, choose 'Find organisation'.

CIM home page find organisation highlighted

 

Next search for the name, address or ODS code of the organisation you're looking for.

CIM find an organisation

 

The results of your search will be displayed. Select 'View organisation' to the right for the organisation you're looking for.

CIM find an organisation with results

 

You'll now see the details of the organisation.

CIM organisation details


Find your Registration Authority

Often the reason to look for an organisation's details is to find the Registration Authority for that organisation.

You'll find these details in the Registration Authority tab at the on the organisation details screen.

CIM organisation details Registration Authority highlighted

 

However, if your organisation is managed by a parent organisation, you may see that there are no details in the Registration Authority tab.

CIM organisation details no RA personnel found

 

In this case you should select the name of your parent organisation at the top of the page.

CIM organisation details parent highlighted

 

You'll now find the details in the Registration Authority tab.

Last edited: 24 April 2025 10:57 am