Issue a smartcard in Care Identity Management

You must make sure the user's account has already been created before you can issue a smartcard. Find out how to add a new user.

From the Care Identity Management home page, choose 'Find an existing user'.

Enter the user's details and press Search.

Choose 'View profile' on the right of the screen.

In the lower part of the user details screen, select the tab named 'Authenticators'.

In this tab you will see any smartcards or other authenticators already assigned to this user. To issue a new smartcard, select 'Issue smartcard'.

You can now choose:

• whether to add a passcode to the smartcard, or issue it locked
• whether to print the smartcard now or later

First choose whether you want to add a passcode to the smartcard. If you do not add a passcode you will need to unlock it later before it can be used.

If you want to print the smartcard now, make sure you have a printer and blank smartcard ready. If you want to print the smartcard later, select 'Issue the smartcard without printing'.

When you are ready to issue the smartcard, select 'Continue'. The issuing process will now begin and when complete you should see a 'Smartcard issued successfully' message.