Close a workgroup

From the Care Identity Management home page, choose 'Manage access'.

On the 'Manage access' screen, in the 'Workgroups' tab, select the name of the workgroup you want to close.

At the bottom of the workgroup details screen, select the red link titled 'Close workgroup and remove access from all assigned users'.

You will now be asked to enter details of the workgroup closure approval and who was involved. Once you've entered these, select the box to confirm the workgroup closure, and select 'Close workgroup'.

You will now see a second confirmation screen. This is an extra step to ensure no workgroup is closed in error. To commit to closing the workgroup, enter CLOSE in all capitals in the text box, and select 'Confirm workgroup closure'.

You will then see a message confirming that the workgroup closure is in progress.

This process should complete within a few minutes. You can continue to use the service normally while the process completes in the background.