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Create a workgroup

How to create a new workgroup that can then be assigned to user profiles.

Which roles can do this?

  • Registration Authority Manager
  • Registration Authority Agent (Advanced)

From the Care Identity Management home page, choose 'Manage access'.

CIM home page manage access highlighted

 

On the 'Manage access' screen, in the 'Workgroups' tab, select 'Create new workgroup'.

CIM manage access workgroups tab create new workgroup highlighted

 

On the 'Create a new workgroup' screen, you'll now fill in the details of the workgroup.

If this is the first workgroup in your organisation, we recommend that you first create a workgroup with the name of your organisation. Your organisation's first workgroup becomes the parent (or root) workgroup, beneath which any other workgroups will sit in Care Identity Management.

CIM create workgroup org name highlighted

 

Note: it's not mandatory to use your organisation's name as the parent workgroup, but it can help with the management of workgroups in the future.

Enter the details of the workgroup and select 'Create workgroup'. You'll see a message confirming that the workgroup has been created.

CIM workgroup created successfully message

 

If this is your organisation's first workgroup, select the name of the workgroup at the bottom of the screen and you'll see that the 'Parent' field is empty. This means you have created the parent or root workgroup successfully.

CIM workgroup created name highlighted CIM workgroup details parent blank

 

You can now create the workgroup you'll assign to user profiles, by repeating the process above. All new workgroups that you create will appear in the list of workgroups on your organisation's profile page.

CIM workgroup list highlighted

Last edited: 24 April 2025 2:31 pm