Authenticate using Windows Hello

1. Go to the national clinical information system that you wish to access.

Some systems will automatically send you to the NHS CIS2 authentication page. Others may require you to select a login button.

(See the full list of organisations using NHS CIS2).

2. Select Windows Hello and then Continue.

3. Select the option 'External security key or built-in sensor'.

You will be prompted to choose which device has the passkey which you intend to use.  Windows Hello uses the built-in sensor of the camera.

4. Show your face to Windows Hello which will attempt to authenticate you.

5. When it recognises you, select OK to continue.

You will either be taken to the system you wish to access straight away or alternatively, you may be given an option to select the Role you want to use.

You may be offered a screen to select the Role you want to use.

This is dependant on the application you are using and the number of roles that you have assigned to you.

If you have:

• only 1 role, that role is selected for you and and won't see the Role Selection page
• 2 - 5 roles, they will be listed for you to select from. Select the role you want to use.
• more than 5 roles, they will be listed for you to select from as well as a search box to filter the list

Once you have found the appropriate role, select the role you want to use.

If the face scan does not work, you will be prompted to enter your Windows Hello PIN.

If you have forgotten the PIN you will need to talk to an RA who will deregister your Windows Hello device and register your Windows Hello device again.