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Using smartcards that authenticate via the internet

How to use smartcards that authenticate via the internet.

How to use smartcards that authenticate via the internet.

1. Go to the national clinical information system that you wish to access.

Some systems will automatically send you to the NHS CIS2 authentication page. Others may require you to select a login button.

(See the full list of organisations using NHS CIS2).

2. Select Smartcard and then Continue.

Screenshot of the NHS CIS2 Authentication selection page with the Smartcard option selected

3. Enter your passcode

Identity Agent login window

 

4. When authentication is complete, you will either be taken to the system you wish to access straight away or alternatively, you may be given an option to select the role you want to use.

Role selection

You may be offered a screen to select the role you want to use.

This is dependant on the application you are using and the number of roles that you have assigned to you.

If you have:

  • only 1 role, that role is selected for you and and won't see the Role Selection page
  • 2 - 5 roles, they will be listed for you to select from. Select the role you want to use.
  • more than 5 roles, they will be listed for you to select from as well as a search box to filter the list

Once you have found the appropriate role, select the role you want to use.

Screenshot of a page listing 3 roles to select from


Find your Registration Authority

You may need to contact your Registration Authority if you are having issues with your smartcard.

Find your Registration Authority.


More help for smartcard users

Read our detailed guidance for smartcard users if you:

  • need to unlock your smartcard
  • have forgotten or need to change your passcode
  • want to renew your smartcard certificates
  • have lost your smartcard

Last edited: 20 December 2023 12:43 pm