Care Identity Management release 7.11

Care Identity Management release 7.11 goes live on 18 February 2025, subject to final testing. 

This release includes a number of quality of life improvements to reports, such as:

• the removal of duplicate position data
• a fix for an issue where a workgroup name could appear in a user report in error
• technical changes to improve the efficiency of reports in the service

Visit our Care Identity Management support pages.

Errors after the release

There is a small chance that after this release, visitors to Care Identity Management may receive a blank screen or loading error. If this happens, please try these steps:

• force a reload of the page - press Ctrl + F5 (on some computers this can be Fn + F5)
• clear your browser's cache - press Ctrl/Cmd + Shift + Delete

Report an issue

To report a bug or incident, contact your Registration Authority, smartcard team or local IT team.

Feedback 

If you’d like to provide feedback about your experience of using Care Identity Management, complete our survey.