Care Identity Management release 7.23

Care Identity Management release 7.23 goes live on 9 April 2025, subject to final testing. 

This release includes improvements to workgroups functionality. Registration Authority users can now:

• directly assign workgroups for child organisations
• view all workgroups that are assigned via position to a user

We expect there to be no downtime during the release.

As this release includes changes to the user interface, we recommend you clear your cache if you experience any issues after the release.

Registration Authority users can now directly assign workgroups for child organisations. You can access this through a new link on the 'Add workgroups' screen.

Registration Authority users can also now view all workgroups that are assigned via position to a user. This is shown in a new section at the bottom of the workgroups tab of a user profile.

Visit our Care Identity Management support pages.

Errors after the release

There is a small chance that after this release, visitors to Care Identity Management may receive a blank screen or loading error. If this happens, please try these steps:

• force a reload of the page - press Ctrl + F5 (on some computers this can be Fn + F5)
• clear your browser's cache - press Ctrl + Shift + Delete

Report an issue

To report a bug or incident, contact your Registration Authority, smartcard team or local IT team.

Feedback 

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