Skip to main content

Care Identity Management release 7.30

Planned maintenance release on 13 May 2025.

Release summary

Care Identity Management release 7.30 goes live on 13 May 2025, subject to final testing. 

This release includes backend improvements to better manage expired position assignments.

Users should notice no changes to the user interface.


Help using the service

Visit our Care Identity Management support pages.

Errors after the release

There is a small chance that after this release, visitors to Care Identity Management may receive a blank screen or loading error. If this happens, please try these steps:

  • force a reload of the page - press Ctrl + F5 (on some computers this can be Fn + F5)
  • clear your browser's cache - press Ctrl + Shift + Delete

Report an issue

To report a bug or incident, contact your Registration Authority, smartcard team or local IT team.

Feedback 

If you’d like to provide feedback about your experience of using Care Identity Management, complete our survey.

Last edited: 16 May 2025 9:38 am