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NHS Care Identity Service release 10

Planned maintenance (Release 10) - 22 February 2025.

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Overview

We are releasing an update to CIS Auth services on Saturday 22 February 2024 between 10am and 5pm.

The Care Identity Management (CIM) application will be unavailable throughout the update period. Therefore, during this time it will not be possible to perform user or position management, nor smartcard operations such as issuance, cancellation, or renewal.

Additionally, the self-service smartcard unlock and Apply for Care ID services may also be unavailable.

CIS1 and CIS2 authentications and directory-based connections to CIS will be unaffected.

This release includes upgrades to underlying databases.

Last edited: 19 February 2025 1:09 pm