Identity Agent v2.3.2.0

Issues have been identified with versions of Identity Agents having Identity Agent Pin form default focus issue. You are advised to install Identity Agent v2.3.2.0 as soon as possible to resolve this issue.

Windows Hello for Business service detection issue with Identity Agent on Virtual RDS environments like VDI and Citrix which, was causing the I.A to fail. Users experiencing this issue need to upgrade to Identity Agent v.2.3.2.0 to resolve this issue.

Fixing Identity Agent MSI upgrade code string update (GUID value). This means that installation of latest IA v 2.3.2.0 (and future releases) can done directly without uninstalling the previous IA versions.

Issues have been identified with versions of Identity Agent from v2.2 onwards having a memory leak and all users of Win8.1 or Win10 are advised to install Identity Agent v2.3.2.0 as soon as possible to resolve this issue.

Identity Agent v.2.2.2.0 introduced a bug whereby on some operating systems the Smartcard reader was not correctly identified resulting in the PIN form not being presented when the Smartcard is inserted. Users experiencing this issue need to upgrade to Identity Agent v.2.3.2.0 to resolve this issue.

NHS Digital Identity Agent v2.3.2.0 (NHS Digital IA v2.3.2.0) is now on general release and available for download

Note: NHS Digital IA v2.3.2.0 requires middleware to be installed separately.

• - NHS Digital IA v2.x FAQ (Needs HSCN connection)
  Answers to common questions on installation and user experience
• - NHS Digital Identity Agent TLS 1.0 Configuration guide (Needs HSCN connection)
  Answers to questions on TLS 1.0 configuration
• - NHS Digital RA System Configuration Guide (Needs HSCN connection)
  Answers to common questions related RA machine setup
• - NHS Digital IA v2.3.2.0 (msi) (Needs HSCN connection)
  The NHS Digital IA v2.3.2.0 installer file
• - NHS Digital IA v2.3.2.0 Supporting Documentation (ZIP) (Needs HSCN connection)
  Installation and User Guides
  Release Notes (inc. ‘Known Issues’)
  Administrators Guide (inc. ‘Troubleshooting’)

Previous Versions of Identity Agent

Due to issues identified with previous versions of Identity Agent, no other versions of Identity Agent are available for downloading or recommended for deployment.

Contact [email protected] should this cause issues.

• Identity Agent Supporting Components (ZIP) (Needs HSCN connection)
  Only required for those experiencing ‘device installation’ messages during use of Series 4 smart cards

• GenericSC (ZIP) (Needs HSCN connection)
  Digitally signed version of the generic card driver

To get support or more information, go to the NHS Digital Customer Portal or email [email protected]