Online services for patients at practices using Optum
Patients registered with a GP surgery can access a range of online health and prescription services.
Patients registered with a GP surgery can access some online health and prescriptions services, based on the main IT system used at their practice.
Online services could include:
- contact your GP for advice and support
- order repeat prescriptions
- view your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
- book, check or cancel appointments with a GP, nurse or other healthcare professional at your surgery
The table below shows all services patients may access, which have been registered and assured by NHS England to work directly with practices using the EMIS system. If you have received a letter from your GP directing you to this webpage, your surgery uses the EMIS system.
Click on the links to the available services below to find out more information about each product.
Find other guidance about online health and prescription services available to patients.
| Supplier name | Product/system | Product/functionality | Links | |
|---|---|---|---|---|
| NHS England | NHS App | Order repeat prescriptions, Book appointments, Get health advice, View your health record, and more. | NHS App and your NHS account - NHS | |
| Appconnect Ltd | Appconnect Smartphone App version 1.4.5 | Repeat medication | Unknown | |
|
AT Tech |
Dr IQ | Appointments/Symptom checker/e-consultation | Unknown | |
| Avicenna Ltd | Manage My Meds | Appointments/Prescriptions/View Medical Record/Messaging | Avicenna Pharmacy | |
| Boots UK | boot.com/nhs | Prescriptions/Delivery | Boots pharmacy | Online NHS repeat prescriptions | Free delivery | |
| CareIQ | CareIQ | Appointments/Prescriptions/View Medical Record | CareIQ UK - Healthcare safety net | |
| CHARAC LTD | Charac App | Prescriptions | Pharmacy Tech Solutions by Charac - Prescription & Consultation | |
| Convenet | Convenet Platform (formally ABCT Consultants) (including partners): Cantourage Clinic Ltd |
View record/Appointments | Can Clinic | UK Medical Cannabis Specialists | |
| Convenet | Convenet Platform (including partners – Sana Life Sciences) | View medical record | Effortless Medical Cannabis Clinic & Pharmacy Software | |
| Convenet | Convenet Platform (formally ABCT Consultants) (including partners): Releaf Dispensary | View medical record | Releaf App | |
| Convenet | Convenet Platform (formally ABCT Consultants) (including partners): PillSorted | Prescriptions | Home - PillSorted | |
| Convenet | Convenet Platform (including partners - PharmApply) | Prescriptions | PharmAppy - The patient app actually integrated | |
| Convenet | Convenet Platform, (including partners Logifect) | Appointments/Prescriptions/View Medical Records | Unknown | |
| Convenet | Convenet Platform (including partners Info Health) | Prescriptions | NowPatient | Online Pharmacy & Telehealth Services | |
| Convenet | Convenet Platform (including partners Atlas eMAR) | Prescriptions; proxy access | Care Home eMAR Solutions | Invatech Health | |
| Convenet | Convenet Platform (including partners Phlo Digital Pharmacy) | Prescriptions | Online Pharmacy Prescription Delivery | Phlo | |
| Convenet | Convenet Platform (including partners DayLewis) | Prescriptions | Sign up OR sign in | |
| Convenet | Convenet Platform (including partners Camascope) | Prescriptions; proxy access | Camascope eMAR | |
| Convenet | Convenet Platform (including partners GeneHub) | View health record | GeneHub — Taking the guesswork out of prescribing medicine | |
| Convenet | Convenet Platform (including Sapphire Clinics) | View health record | Medical Cannabis UK | Curaleaf Clinic - Formerly Sapphire Clinics | |
| Convenet | Convenet Platform (including partners -Tiny Medical Apps) | Prescriptions, appointments and view medical record | Digital Health Passport | |
| CSharp | Patally | Appointments/Prescriptions | Patally, online booking for GP appointments, ordering your prescriptions | |
| World Data Exchange | World Data Exchange | View Medical record/Document Management | Personal Data Explorer - World Data Exchange Product | |
| Digital Medical Supply | LIVI UK | Appointments/Prescriptions/View medical record/Digital Consultations | Livi | Building better healthcare for everyone | |
| Doctorlink Limited | Doctorlink v1 | Appointments/Prescriptions | Doctorlink | |
| Evergreen | EGL App | Appointments/Prescriptions/Messaging/View medical record | GP Services - Evergreen Life | |
| Gorgemead Ltd | myCohens | Prescription Management | Online Pharmacy | Online Chemist | Cohens Chemist | |
| Healthera Ltd | Healthera | Prescriptions/Delivery/Pharmacy Messaging and Services | Healthera | Repeat Prescriptions, Treatments & Book Services | |
| Innox Trading Limited | Chemist 4 U API Services | Appointments/ Prescriptions/ View Medical Records | Chemist4U Your Online Pharmacy | Free Prescription Delivery | |
| iPlato | MyGP | Appointments/Prescriptions/View Medical Records | Book Doctor’s Appointments | myGP - wp.mygp.com s | |
| MedAdvisor Welam UK | Day Lewis App | Prescription Management | Independent Pharmacy & Health Services - Day Lewis Pharmacy | |
| MedAdvisor Welam UK | MedAdvisor App | Prescription Management | Unknown | |
| Medicalchain | MyClinic.com | Medical Record Access | Unknown | |
| Medicinechest Limited | The Pharmacy Centre | Repeat Prescription Service | NHS Pharmacy Search | Medicinechest | |
| Medloop | Medloop Patient V1 | Appointments/View Medical Record/Self care info | Solutions for Healthcare Providers - Medloop | |
| Metabolic Healthcare(Echo by Lloyds Pharmacy) | Echo | Prescriptions/Delivery | Free NHS prescription delivery – LloydsDirect | |
| Mipro Medical Solutions | Mipro Connect | Health passport for patients | Mipro | |
| My Way Digital Health *not yet available in all areas* | My Diabetes My Way | View medical record/eLearning for patients with diabetes or prediabetes | Log In | MyWay Health | |
| Nurturey Limited | Nurturey | Child Health, Digital Redbook/Appointments/Prescriptions/Messaging | Unknown | |
| Numark Digital Limited | Hey Pharmacist | Prescriptions/Delivery | Hey Pharmacist | Pharmacy. Made Simple. | Register today | |
| PATCHS | PATCHS |
|
Patchs Health - Home | |
| Patients Know Best (PKB) | Personal Health Record | Appointments, View medical record | Add your GP data to your PKB record - Patients Know Best | |
| Pharmacy 2U *not yet available in all areas* | P2U-IM1-V1.0 | Prescriptions/Delivery | Pharmacy Services | Supporting the NHS | Pharmacy2U | |
| PharmacyX | PharmacyX | Prescription Management | PharmacyX - find your flow with PharmacyX | |
| Virtually Health Systems | Virtually | Primary and Integrated Care | Unknown | |
| Voice Connect | Patient Partner | Product enable patients to book, check, change and cancel appointments via their phone 24/7 | Patient Partner - Voice Connect |
Last edited: 11 September 2025 2:29 pm