Skip to main content

Notifications - NHS e-Referral Service

Find out about NHS e-Referral Service system notifications.

System notification functionality enables the communication of messages directly to users of the NHS e-Referral Service within the application. We will use these notifications to keep you up-to-date with important news, new features and system outages.

Unread notifications will be indicated with a number in the screen banner.

Image displays notifications in the screen banner

When a critical message is issued, this information displays in a yellow banner at the top of each e-RS screen.

Example of an e-RS system notification

Selecting ‘Read Now’ will show more information about the alert whereas selecting ‘Remind Me Later’ will remove the alert notification from the screen. The message will reappear after 15 minutes until the ‘Read Now’ option is selected.

You can also view your alerts at any time by clicking on the ‘Notifications’ button on the top right of your screen.

Image displays notifications screen  with read and unread alerts

Any notification with a red dot indicates the message hasn't been read. The alerts with 'High priority' labels are critical messages and should be read by the user.

Last edited: 30 September 2024 1:30 pm