Referrer advice and guidance (tactical solution)

Advice and guidance (A&G) allows a referrer to enter into dialogue with a provider around a patient’s care. 

Referrer A&G API functionality remains on our roadmap but is not currently prioritised. While the intention is to provide a full suite of new (FHIR R4) API endpoints, this is a longer term piece of work.

To support referring partners in the intervening period, we will be introducing a tactical A&G solution.

The solution will allow partners to initiate an A&G request and start the conversation with a provider via our API. Functionality to manage ongoing advice requests will require the use of the e-RS professional web application.

You can find out more about the tactical solution on our 'Create advice and guidance requests as a referrer' use case guide. Use this guide to understand the solution and confirm your use case.

This is new API functionality so there are no immediate actions required.

However, as part of this implementation there are changes to our binary file ID which may impact existing partners who upload and maintain referral attachments.

If you are planning to implement this solution, you should:

If you need further information, please contact us at [email protected]