Accessibility statement for Manage Your Referral

This accessibility statement applies to the Manage Your Referral (MYR) service.

MYR provides an easy way for patients to choose their hospital or clinic with a specialist.

The MYR service is run by NHS England. We are committed to making the service as accessible as possible for persons with visual, hearing, cognitive and motor impairments.

Users are able to:

• change colours, contrast levels and fonts
• zoom in up to 200% without the text spilling off the screen
• navigate most of MYR using just a keyboard
• navigate most of MYR using speech recognition software
• navigate MYR using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We are always looking to improve the accessibility of MYR.

If you find any problems not listed on this page, or think we are not meeting accessibility requirements, please contact us at: [email protected]

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

NHS England is committed to making the service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The MYR service is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

This statement was prepared on 30 August 2024. It was last reviewed 26 February 2025.

MYR was last tested on 24 February 2025. The test was carried out by Dig Inclusion Ltd (www.diginclusion.com).

You can read the full accessibility test report.