Emergency Department Digital Integration

During the initial coronavirus (COVID-19) lockdown, there was a significant drop in the number of patients using emergency departments in England. At the same time, the use of the NHS 111 telephone and online services increased. However, after lockdown eased, emergency department numbers increased, towards pre-coronavirus levels. 

EDDI was created to enable NHS 111 providers to give patients a time slot to attend an emergency department. 

The system allowed emergency departments to control their capacity and monitor the number of patients arriving at a certain time.