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Apply for an off-infrastructure delegation or pointer record

Use this form to begin the application process for a new off-infrastructure delegation or pointer record with an off-infrastructure target.

Before you start

You will need to have your Organisation Data Service (ODS) code ready before completing the form.

This is part of a multi stage process. To understand the wider process refer to the flowchart. 

An off-infrastructure delegation exists where an NS record is created to delegate control of a sub-domain of nhs.uk to a DNS service outside of the HSCN DNS service. Refer to the standards and policies relating to off-infrastructure delegation of sub-domains.

A record with an off-infrastructure target exists where a records’ resource record data (RData) points to a target that is hosted on a DNS service outside of the HSCN DNS service. These are typically CNAME, MX, SRV and PTR, although other record types could also include a target component (such as CAA, DNAME, DS, URI and TXT).  Refer to the standards and policies relating to records with an off-infrastructure target

Refer to HSCN domain naming standards and policies for a description of the domain name administrator, technical administrator roles. 

You will need to read and confirm that in requesting this service, you will comply with the HSCN domain naming standards and policies, Guidance for domain name administrators and technical contacts, and adhere to the schedule of activities for domain name administrators and technical contacts. You may be asked for additional information to support your request. 

Flow chart

Requesting Off-Infrastructure DNS

What the diagram shows

Apply for an off-infrastructure delegation or pointer record user process

1. Start

2. Read the HSCN domain running standards and guidance.

3. Complete the form Apply for an off structure delegation or pointer record.

4. The form is submitted to CSOC for internal assessment.

5. The customer submits risk migration documentation.

  •  If not approved the customer can appeal to CSOC (one time)  and submit a security exception case to CSOC.

6. The approval is contingent on continuous compliance.

7. The customer submits a completed access agreement.

8. Data feeds to CSOC and DNS team and its implemented and verified.

9. CSOC pass the original request to the DNS team for extraction.

10. Ends.  

Section 1: Your organisation
Enter the phone number without any spaces
Section 2: The domain name administrator
Before completing this section read the description of a domain name administrator.

Refer to this web page for more information https://digital.nhs.uk/services/health-and-social-care-network/hscn-technical-guidance/domain-name-service-dns-guidance/domain-standards-and-guidance/management#the-trusted-domain-name-administrator-and-technical-contacts

First and last name
Enter the phone number without any spaces
Section 3: The technical contact
A description of the technical contact is available using the web link below

www.digital.nhs.uk/services/health-and-social-care-network/hscn-technical-guidance/domain-name-service-dns-guidance/domain-standards-and-guidance/management#the-trusted-domain-name-administrator-and-technical-contacts

First and last name
Enter the phone number without any spaces
Section 4: For domain names visible on HSCN
You do not need to complete this section if you are only requesting a record with an off-infrastructure target. If you do complete this section, all fields are required to allow us to process your application.

.

Include the IP addresses of at least 2 nameservers accessible from HSCN
Section 5: For domain names visible on the public internet
You do not need to complete this section if you are only requesting a record with an off-infrastructure target. If you do complete this section, all fields are required to allow us to process your application.

Section 6: For records visible on HSCN
You do not need to complete this section if you are only requesting an off-infrastructure delegation. If you do complete this section, all fields are required to allow us to process your application.

Record must be of type CAA, CNAME, DNAME, DS, MX, PTR, SRV, TXT or URI
Section 7: For records visible on the public internet
You do not need to complete this section if you are only requesting an off-infrastructure delegation. If you do complete this section, all fields are required to allow us to process your application.

Record must be of type CAA, CNAME, DNAME, DS, MX, PTR, SRV, TXT or URI
Provide the record data appropriate for this record type
Section 8: Declaration
I confirm that in requesting this service, I will comply with the HSCN naming standards and policies, guidance for domain name administrators and technical contact, and adhere to the schedule of activities for domain name administrators and technical contacts.

*
*required field

Any personal information you provide will be processed in accordance with the UK General Data Protection Regulation (GDPR). We will use the information to: process your request; and contact you in the even that there is an issue with the domains under your remit; and provide any further relevant information or services you have requested; and support our service development activities

Data protection

Any personal information you provide will be processed in accordance with the UK General Data Protection Regulation (GDPR). We will use the information to:

  • process your request;  and
  • contact you in the even that there is an issue with the domains under your remit; and
  • provide any further relevant information or services you have requested; and
  • support our service development activities.

 

Processing time

Once your form is received, we will acknowledge your request within 2 working days.