Skip to main content

Request for content - Copyright Licensing Service

Guidance notes on completing a request for content. Complete the online form with the help of the advice provided.

Before you start

Your organisation must be registered with us AND you must be authorised as a requestor.

When you were registered as an authorised user you were notified of your organisation’s Licensing Service ID, which you will need to complete the request form below. We use an automated content issuing service which will reject your request if you do not enter the Licensing Service ID exactly as we issued it to you. You need to enter all components of the ID, for example: EU-The Hospital Trust-0123. 

To check who is an authorised requestor in your organisation, please email [email protected]

Requests from someone who is not a registered authorised user will be rejected.

Please read the guidance below before completing the form.

Browse available tools and measures

Some of the content on our library is not available on the request form. This is because we cannot grant you permissions. There will be an alternative mechanism provided and the library explains what to do if this is the case.

Form guidance

  • only authorised users may submit a request
  • all fields are mandatory
  • you must tick the ‘I’m not a robot’ box above the submit button
  • if you do not see the robot box, please try using a different browser
  • requests will usually be completed within 5-10 working days
  • if you have not had a response after 10 working days, please email us at [email protected]
  • when the form has been successfully submitted you will receive a confirmation message (above the cookie message) as shown: Image of confirmation message
  • if you encounter problems with the form, please email [email protected]

Request for content - Copyright Licensing Service

Registered users only

Your details
Data Users
Are you or your organisation the only person/legal entity that intends to use the content being requested?
Who else, other than staff, will use the content? For example, your IT supplier (if you are an end user care provider) or your care provider customers (if you are an IT service provider).
Select the content you are requesting
You can select multiple pieces of content

If you have any questions with regard to this form or next steps, please direct them to [email protected] and include your Copyright Licensing Service ID in the email subject.

Legal terms

Your organisation must adhere to the legal terms of the agreements, together with any specific conditions that the copyright owner has requested.

These will be sent to you when you request the licences and must be read thoroughly. They do not need to be signed and returned.

Your application for licences for individual tools may be refused and we will always tell you why. If this happens we will help you contact the copyright owner directly.