Patient Care Aggregator NHS App integration - step-by-step guide

Review our step-by-step guide below to understand the NHS App section of your patient care aggregator integration. It outlines the responsibilities you will have during each step. You will need to follow the process outlined on this page alongside the patient care aggregator process. 

The NHS App team joins this kick-off session to answer any NHS App specific questions you may have.

You need to be integrated with NHS login before you start to design and build the NHS App web integration.

You will work alongside the NHS App team to design and build your NHS App web integration. The team will put in weekly meetings with your team for you to update your progress.

Complete a Solution Design document with the NHS App technical team. It contains all the technical solution requirements.

The Wayfinder programme will send you their functional requirements, non-functional requirements, technical specifications, and design guidance including the prototype. You should ensure your product or service is designed and developed in accordance with NHS service standards. You must follow NHS design principles and the NHS content style guide during the design and development of your product or service.

You will need to fill out:

• NHS App digital onboarding criteria
• NHS login Supplier Conformance Agreement List (SCAL) 
• Patient Care Aggregator digital onboarding

If you have any general questions about your integration, contact the Patient Care Aggregator team at [email protected]. If you have any NHS App specific questions, your Integration Manager will provide support.

We will work together to build your integration in our test environments. Then the team will build a jump off from the NHS App to your product.

Complete the following steps in the NHS App sandpit environment:

• deploy and fully develop your product in the specific environment
• test your product to ensure it meets all the requirements and specifications
• demonstrate your product to our NHS App team and NHS SMEs and action any changes

Once we sign your product off in the sandpit environment, you will then repeat the above steps in the Assurance of Suppliers (AOS) environment.

There are different areas of digital onboarding you need to complete, including:

• product and design
• technical conformance
• legal
• clinical safety
• service management  
• security and information governance
• end to end testing

The team will then review your submission and feedback on the digital onboarding portal. You need to work on any comments the NHS App team and NHS SMEs provide.

Complete an accessibility audit and share results with the NHS App team. As a minimum, you must meet the AA standard of the WCAG 2.2. This accessibility audit will need to be done externally to the NHS App.

You must fill out the SCAL. The SCAL is a self-assurance document. It is where you provide evidence that you meet the NHS App integration requirements. Upload all the required documentation into the SCAL. This includes uploading the clinical safety documentation you completed. The NHS App team will review the SCAL and ask for further information as needed. They will sign off your SCAL once they agree it meets all the requirements.

Read and sign the connection agreement. This is a contract which holds you to standards once your product is live. You need to make sure you can commit to the legal terms of the connection agreement. If you have any questions about the connection agreement, contact the Partner Onboarding team at [email protected].

To go live, you must complete the Patient Care Aggregator integration process, alongside completing the NHS App integration process.

Stay in touch with the partner onboarding team for any changes.