Setting up an NHS Account
People can set up their NHS account on the NHS App or on a computer browser in a community hub or library at www.nhs.uk/nhs-services/online-services/nhs-login/
You can have an NHS account if you are:
- registered with a GP surgery in England or the Isle of Man
- aged 13 or over
Once someone is set up with an account, they can log in on the NHS App or use the NHS website to log in to their account to access services online on a computer, tablet or mobile phone.
People can visit NHS App help and support for more information.
Guide for volunteers
Read through the guidance of how to help someone set up their NHS App and NHS account, while respecting their privacy and confidentiality. This guide will help you walk them through the setup process in a community hub, library, or other support setting.
The guidance is also available in an A4 print out version.
Last edited: 31 July 2025 1:44 pm