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View messages in the NHS App (promotional pack)

People can turn on notifications and receive messages from their trusted healthcare providers in the NHS App.

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About this promotional toolkit

It’s easy to download and print our posters and leaflets to promote the NHS App. You can also share our images on your display screens, social media and website. 

You can use these materials to promote the NHS App in GP surgeries, pharmacies, other healthcare settings, universities, libraries, community groups, charities and anywhere else you can help people learn about the App. 

Learn more about the NHS App messaging service.

Download the whole promotional pack

The zip file below contains:

  • an A4 poster
  • 2 images in different sizes for your digital displays and waiting room screens 
  • 7 images in different sizes for your website
  • 3 images in different sizes for use for your X/Twitter, Facebook and Instagram posts 

You can print the poster in colour, or in black and white.

Message templates

Use the example message templates below to tell people about receiving messaging and turning on notifications in the NHS App.

You can copy these messages to use on your website, social media and other places where you have the opportunity to introduce the NHS App to your community. 

If you work in a GP practice, please check that the content reflects the App features you have enabled for your patients. 

Website copy

You can copy this text to use on your website. Choose an image from the promotional pack above to go with your website message. 

Suggested website text

View messages about your care in the NHS App

The NHS App is a simple and secure way to receive messages from your trusted health care providers. 

Make sure to turn on notifications for the NHS App to stay up to date.

Download the NHS App or find the same services on the NHS website: www.nhs.uk/nhs-app

Social media and text message copy

You can copy this text to use in text messages or on social media, including Twitter/X, Facebook, Instagram or LinkedIn. Choose an image from the promotional pack above to go with your social media message. 

Option 1

Did you know you can view messages about your care in the NHS App?

The NHS App is a simple and secure way to receive messages from your trusted health care providers.

Turn on notifications for the NHS App to stay up to date.

Find out more: www.nhs.uk/nhs-app/

Option 2

Turn on notifications for the NHS App to stay up to date with messages about your care.  

The NHS App is a simple and secure way to receive messages from your trusted healthcare providers. 

Find out more: www.nhs.uk/nhs-app/

Walk through video

Video guidance about viewing messages and turning on your notifications in the NHS App.

Read the how to see NHS App messages and notifications video transcript

In the NHS App, you can see messages from your health care providers to make sure you get a notification when you have received a new message in your inbox.

Your notification settings need to be turned on in your phone.

To do this, go to your account and select Settings.

Then select Manage Notifications.

Select go to Device Settings.

Select Allow notifications.

Once you've enabled notifications on your device, you need to reopen the NHS App.

Doing this confirms that you have registered to receive notifications.

For more information, go to nhs.uk/nhs-app. 

Last edited: 6 March 2025 2:16 pm