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Request access to Splunk cloud

Guidance on requesting access to NHS Digital Monitoring Services Splunk cloud tool.

Overview

NHS Digital Spunk Cloud has 3 front end access points.

URL Description
https://nhsdigital.splunkcloud.com Standard access for most users
https://itsi-nhsdigital.splunkcloud.com Access to ITOC and support for TechOps and Service Desks
https://es-nhsdigital.splunkcloud.com Enterprise Security for DSC (CSOC)

For access to these areas you will need to be given an appropriate role via the Splunk team. The roles will not give you access across the 3 front ends as each is separated with its own rules and data custodians.

Process

All requests should come from the relevant Data Custodian

Requests should outline the users by Shortcode and which of the AD roles the user needs to be assigned to and should be sent to: [email protected]  

Email Template for requesting Splunk Cloud Access

From :  <<Custodian>>

To : [email protected]

Subject : User Access Request for NHS Digital Splunk Cloud - <<Programme/Project>>

Body : 

Please action the following user requests for <<Programme/Project>> in NHS Digital Splunk Cloud please.

AD Group User Email

Shortcode

Action
<<AD Group>> <<Email>> <<ShortCode>> <<Add/Remove>>

Regards,

Example of a Request Table

AD Group* Email ShortCode Action
GRP-SPLUNK-CLOUD-TECHOPS-PID-USER [email protected] jasm99 Add
GRP-SPLUNK-CLOUD-TECHOPS-NONPID-USER [email protected] bism99 Add
GRP-SPLUNK-CLOUD-TECHOPS-PID-POWER [email protected] bosm99 Remove
GRP-SPLUNK-CLOUD-TECHOPS-PID-USER [email protected] bosm99 Remove

Outcome

A Jira work ticket will be created from the request and progress on the request will then be emailed back to the custodian using the relevant Jira ticket number.


Issues

Custodian or program/project not listed

If the required custodian is not listed on the above page then please contact [email protected] with as much detail as possible as to what you need access to and we can then investigate and find the correct custodian.

Unable to access Confluence

If unable to access the above page then please contact: [email protected] 


Further information

internal Path to Live environments

Information for users of NHS England's Path to Live testing and training environments.

internal Forward change schedule

An overview of all changes scheduled to be implemented in the Path to Live environments.

Last edited: 29 May 2024 1:46 pm