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Part of Data Quality Assurance Framework for Providers – Part 2

Assurance checklist

These questions have been developed to assist organisations in assessing their current level of data quality assurance and, where applicable, identify gaps in existing assurance processes to focus on. 

Each question should be scored 1-5 based on the number of ‘Y’ answers against the sub-criteria questions.  Any question with an overall score of three or below would suggest an area needing to be addressed using the framework.

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Current chapter – Assurance checklist


Summary

These questions have been developed to assist organisations in assessing their current level of data quality assurance and, where applicable, identify gaps in existing assurance processes to focus on. 

Each question should be scored 1-5 based on the number of ‘Y’ answers against the sub-criteria questions.  Any question with an overall score of three or below would suggest an area needing to be addressed using the framework.


1. Oversight

Do you have an established Data Quality Group that meets on a regular basis and sets data quality policy for the organisation?

To answer this consider the following sub criteria questions

Has a Data Quality Group been established either as an independent group or as part of the organisation’s existing governance structure? Yes/No

Does the Data Quality Group have a defined Terms of Reference and membership of sufficient seniority to influence data quality strategy and policy? Yes/No

Is the Data Quality Group responsible for setting the organisation’s data quality policy and subsequent monitoring of compliance? Yes/No

Does the Data Quality Group take regular input from other aspects of data quality assurance such as incident reporting and internal / external metrics to direct its actions? Yes/No

Do the outputs of the Data Quality Group form part of the reporting that goes to Executive Sponsor / Board to support oversight? Yes/No


2. Process

Do you have an established process for reporting and actioning data quality related incidents to resolve and learn from data quality errors?

To answer this consider the following sub criteria questions

Has the organisation’s incident reporting system been configured to explicitly capture and report on data quality incidents? Yes/No 

Do explicit data quality processes exist to monitor and act on data quality incidents across the organisation? Yes/No 

Are data quality incidents reviewed on a regular basis through a Data Quality Group to identify problems and trends? Yes/No 

Are the findings and recommendations from data quality incidents used to improve policy, staff awareness and training? Yes/No 

Are data quality incidents included within internal metrics that are reported to the Executive Sponsor / Board to support oversight? Yes/No 


3. People

Do you have a formal data quality related training & education programme delivered to all staff within your organisation?

To answer this consider the following sub criteria questions

Is there a programme of systems training in place that aligns to the different roles and responsibilities of staff? Yes/No 

Is systems training available in a range of formats to support different learning styles and levels of existing capability? Yes/No 

Is systems training maintained up to date with both local configuration changes and supplier developments?  Yes/No 

Is learning from recurrent DQ issues / incidents reflected in the systems training? Yes/No 

Is compliance with systems training monitored and reported on? Yes/No 


4. Systems

Do you have a programme of systems training that defines system usage best practice and promotes the capture of quality data at the point of entry?

To answer this consider the following sub criteria questions

Is there a programme of systems training in place that aligns to the different roles and responsibilities of staff?  Yes/No

Is systems training available in a range of formats to support different learning styles and levels of existing capability? Yes/No

Is systems training maintained and up to date with both local configuration changes and supplier development?  Yes/No

Is learning from recurrent DQ issues / incidents reflected in the systems training? Yes/No

Is compliance with systems training monitored and reported on? Yes/No

 

 


5. Measures

Do you have local data quality metrics in place to assure the underlying data used in key pathways or metrics?

To answer this consider the following sub criteria questions

Is there a data quality assurance scheme and metrics in place to assure the quality of data critical to key processes, pathways and/or performance indicators? Yes/No 

Is access available to the scheme and metrics outputs to those responsible for data quality assurance activities? Yes/No 

Are data and external inputs required to measure impact of DQ activity available to those responsible for data quality assurance activities? Yes/No 

Are internal metrics produced and used to provide assurance? Yes/No 

Are the roles required to contribute to, own and approve internal DQ metrics in place? Yes/No 


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Last edited: 6 March 2025 2:04 pm