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Publication, Part of

Data on Written Complaints in the NHS, 2024-25

National statistics, Accredited official statistics

Publication Date:
16 Oct 2025
Geographic Coverage:
England
Geographical Granularity:
Ambulance Trusts, Care Trusts, Clinical Commissioning Groups, Hospital and Community Health Services, Hospital Trusts, Hospital Sites, Independent Sector Health Care Providers, Mental Health Trusts, NHS Trusts, GP practices, Regions, Dental practices
Date Range:
01 Apr 2014 to 31 Mar 2025
Accredited official statistics logo.
Page contents

Summary

This publication shows a count of written complaints made by (or on behalf of) patients, received between 1 April 2024 and 31 March 2025 in England. The two data collections are:

i) KO41a – NHS Hospital and Community Health Services (HCHS)

ii) KO41b – Primary Care (GP and Dental)

Last edited: 16 October 2025 9:31 am