The PIF TICK - Trusted Information Creator

The National Disease Registration Service (NDRS) has been awarded the PIF TICK (Trusted Information Creator) which is the only UK wide quality mark for trustworthy health information. Having the PIF TICK on leaflets, websites, videos or apps shows an organisation’s health information has been through a professional and robust production process. 

To be awarded the PIF TICK, NDRS has to show our health information production process meet 10 criteria, there are:

1. Information is created using a consistent and documented process.
2. Staff are trained and supported to produce high-quality information.
3. Information meets an identified consumer need.
4. Information is based on reliable, up-to-date evidence.
5. Patients are involved in the development of health information.
6. Information is written in plain English.
7. Print and digital information is easy to use and navigate.
8. Users can give feedback on information.
9. Information is promoted to make sure it reaches those who need it.
10. The impact of information is measured.

Having the PIF TICK accreditation helps to reassure people the information they are accessing can be trusted. It means the information is evidence based, written in plain language and produced by trained staff.

The PIF TICK accreditation is reviewed every 12 months to ensure NDRS still meets all the quality mark criteria and processes. 

The Patient Information Forum runs the PIF TICK scheme. 

You can find out more about the Patient Information Forum by visiting their website.

Find out more about the PIF tick accreditation.