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CIS2 Authentication performance data

The last 6 months of performance data for NHS CIS2 Authentication - the secure authentication service used by health and care professionals in England to access national clinical information systems.

Authentications processed

454.1m

total

449.7m

smartcards (requires HSCN)

3.8m

iPad app

234k

Windows Hello / security keys

187k

Microsoft Authenticator

219k

Smartcards that authenticate via the internet

159k

NHS.net Connect (NHSmail)

Month Smartcards
(requires HSCN)
iPad app Windows Hello
/ Security keys
Smartcards that authenticate via the internet Microsoft
Authenticator
NHS.net Connect (NHSmail)
August 2025 22,929,767 149,796 31,082 50,115 16,353 14,540
July 2025 25,970,023 146,143 32,466 41,858 18,011 15,178
June 2025 24,539,771 137,188 26,823 30,576 14,982 14,425
May 2025 24,177,341 129,393 24,746 25,817 11,944 14,957
April 2025 24,298,514 123,174 22,023 22,388 10,444 13,930
March 2025 23,507,201 109,936 15,715 17,004 8,888 15,020

Users authenticated

751,635

August 2025

Date Users authenticated
August 2025 751,635
July 2025 746,573
June 2025 738,793
May 2025 735,223
April 2025 736,449
March 2025 727,383

Service availability

Date Availability
August 2025 100%
July 2025 100%
June 2025 100%
May 2025 100%
April 2025 100%
March 2025 100%

Products and Services using NHS CIS2 Authentication

66

total

25

NHS England services

41

Suppliers


Further information

Last edited: 18 September 2025 3:10 pm