Care Identity Management release 7.14

Care Identity Management release 7.14 goes live on 3 March 2025, subject to final testing.

This release adds the ability to create two new types of user profile:

• Robotic Process Automation (RPA)
• Temporary Access Card (TAC)

RPA is used to automate a range of administrative functions. RPA can automate high volume, rule-based, repeatable tasks, delivered just like human counterparts.

You can:

• read how to use Care Identity Management to create a new RPA profile
• read more about RPA in the context of the Care Identity Service

TACs are used to avoid users losing access out of hours or in emergency settings.

Read how to use Care Identity Management to create a new TAC profile

Visit our Care Identity Management support pages.

Errors after the release

There is a small chance that after this release, visitors to Care Identity Management may receive a blank screen or loading error. If this happens, please try these steps:

• force a reload of the page - press Ctrl + F5 (on some computers this can be Fn + F5)
• clear your browser's cache - press Ctrl/Cmd + Shift + Delete

Report an issue

To report a bug or incident, contact your Registration Authority, smartcard team or local IT team.

Feedback 

If you’d like to provide feedback about your experience of using Care Identity Management, complete our survey.