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Care Identity Management release 7.37

Planned maintenance release on 5 June 2025.

Release summary

Care Identity Management release 7.37 goes live on 5 June 2025, subject to final testing. 

This release adds the first phase of a new type of report, showing all active authenticators in an organisation, including non-smartcard authenticators.

We expect there to be no downtime during the release.


New authenticators report

We're adding a new report type, 'Authenticators'.

CIM reports authenticators highlighted

 

The fields that you can see in this report are:

  • UUID
  • First name
  • Last name
  • Authenticator type
  • Device ID

CIM authenticator report first release example

 

This is the first phase of this report and we'll be improving it with more data soon. For example, the report does not yet show:

  • smartcards with invalid certificates, even if those smartcards appear as active in a user's profile
  • non-smartcard authenticators registered before the start of 2025
  • device IDs for non-smartcard authenticators

Smartcards report

The existing smartcards report is still available, but we intend the new authenticators report to fully replace the smartcards report in a future release (the combined report will include all the data from both reports).

More information

See our guidance on viewing and exporting reports.


Help using the service

Visit our Care Identity Management support pages.

Errors after the release

There is a small chance that after this release, visitors to Care Identity Management may receive a blank screen or loading error. If this happens, please try these steps:

  • force a reload of the page - press Ctrl + F5 (on some computers this can be Fn + F5)
  • clear your browser's cache - press Ctrl + Shift + Delete

Report an issue

To report a bug or incident, contact your Registration Authority, smartcard team or local IT team.

Feedback 

If you’d like to provide feedback about your experience of using Care Identity Management, complete our survey.

Last edited: 10 June 2025 11:40 am