Accessibility statement

We want as many people as possible to be able to use the NHS Digital Staff Passport.

For example, that means you should be able to:

• use your web browser to change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the content using just a keyboard
• navigate most of the content using speech recognition software
• listen to most of the content using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Note, as an internal staff administration system, this website is not built for use on a mobile or tablet.

On sections that don't provide technical information, we've made the text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

This service is currently compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

This statement will be updated when full testing is completed prior to public launch.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. However, if there is a specific document that you would like to request in HTML format, we will do our best to oblige where possible and practicable.

Any new PDFs or Word documents we publish will meet accessibility standards.

At launch, the service does not contain live video streams. However, if in future we link to live video to ensure accessibility, we'll record our live videos and caption them. They will be hosted on our YouTube channel www.youtube.com/user/TheNHSEngland

If you need information on this service in a different format, like accessible PDF, large print, easy read, audio recording or braille:

email [email protected]

We'll consider your request and get back to you as soon as possible.

We're always looking to improve the accessibility of this service.

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: [email protected] with details of the problem you have encountered.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Customers who are deaf, hard of hearing or speech impaired can contact us using the Relay UK service. You can find more information on the Relay UK website.

To call us using the Relay UK service, dial 18001 followed by 0300 311 22 33.

Our offices have audio induction loops.

Find out how to contact us www.england.nhs.uk/contact-us/

NHS England is committed to making its service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Following public launch, we intend to make an audit of our service to identify areas for accessibility improvements.

As part of this work, we are reviewing our policy on PDFs and other methods of delivering information with a view to making them as accessible as possible.

This statement was initially prepared on 1 August 2023.

As part of our publishing policy, we'll carry out regular assessments and checks of documents and pages that are uploaded.