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Archiving credentials

Credentials are automatically archived (hidden from default view) to ensure the most up-to-date credential is displayed, but they can also be manually archived or unarchived.

Log onto the NHS Digital Staff Passport employer’s portal using your email address and password.

Verifying identity process 1

 

Note: for extra security, multi-factor authentication (MFA) has been added to the Digital Staff Passport login process. Read our user guide on logging in with MFA.

Select either 'Staff passports' or 'Reviewed staff passports' on the left-hand side to view existing passports. Staff members can appear in either of these screens depending on their Digital Staff Passport status.

DSP staff passports and reviewed passports links

 

All existing staff passports will be shown, along with additional details about the staff member. Select the staff member’s name to review their details.

DSP Peter Jones highlighted with active passport

 

Scroll down the user profile page to the 'Credentials' section to view existing credentials for this staff member. To see archived credentials, select the check box 'Include archived credentials'.

DSP credentials list archived box selected

 

As an example of automatic archiving, if a staff member shares an updated new starter information credential, once it's accepted the Digital Staff Passport will automatically archive the previous one they shared.

Manually archive a credential

To manually archive a credential, select the name of the credential from the list displayed at the bottom of the staff member profile page.

DSP manually archive credential list

 

Full information about the credential will be displayed. Select 'Archive this credential' to proceed.

DSP Peter Jones archive this credential link highlighted

 

A confirmation message will be displayed stating that the credential has been successfully archived.

DSP Peter Jones credential archived confirmation

 

Restore an archived credential

To restore an archived credential, go to the list of credentials. Make sure you have 'Include archived credentials' and select the name of the credential you want to restore.

DSP right to work credential archived highlighted

Choose ‘Restore this credential’.

DSP Peter Jones restore this credential link highlighted

 

You'll then see a confirmation message that the credential has been restored.

DSP Peter Jones credential restored confirmation

Last edited: 4 July 2024 12:21 pm