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Disabling a Digital Staff Passport

How to disable a staff member's Digital Staff Passport so that it is temporarily unavailable but can be reactivated in the future.

Log onto the NHS Digital Staff Passport employer’s portal using your email address and password.

Verifying identity process 1

 

Note: for extra security, multi-factor authentication (MFA) has been added to the Digital Staff Passport login process. Read our user guide on logging in with MFA.

Select 'Staff passports' on the left-hand side to view existing passports.

DSP staff passports link

 

All existing staff passports will be shown, along with additional details about the staff member. Select the staff member’s name to review their details.

DSP Peter Jones highlighted with active passport

 

Select 'Manage passport'.

DSP Peter Jones manage passport link highlighted

 

The passport status will be shown, along with the option to disable or delete the passport. Select 'Disable passport' on the left.

DSP disable passport link

 

You'll now see information on what happens when you disable a staff passport, which you should read carefully. Select 'Disable passport' to complete the process.

DSP disable passport information

 

You'll see a message confirming that the passport has been disabled.

DSP Peter Jones passport disabled confirmation

 

The staff member will also receive an email informing them that their Digital Staff Passport has been temporarily disabled

Last edited: 4 July 2024 11:51 am