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Enabling a disabled Digital Staff Passport

How to re-enable a staff member's Digital Staff Passport that has been disabled previously.

Log onto the NHS Digital Staff Passport employer’s portal using your email address and password.

Verifying identity process 1

 

Note: for extra security, multi-factor authentication (MFA) has been added to the Digital Staff Passport login process. Read our user guide on logging in with MFA.

Select 'Staff passports' on the left-hand side to view existing passports.

DSP staff passports link

 

All existing staff passports will be shown, along with additional details about the staff member. Select the staff member’s name to review their details.

DSP Peter Jones disabled passport status

 

Select the 'Manage passport' link.

DSP manage passport link highlighted Peter Jones disabled passport

 

Select 'Enable passport' to make it available again.

DSP Peter Jones enable passport highlighted

 

Select 'Enable this passport' on the next screen to confirm that you want to re-enable the passport.

DSP Peter Jones enable passport green button

 

You'll then see a message confirming that the passport has been re-enabled.

DSP Peter Jones passport enabled confirmation

Last edited: 15 July 2024 1:27 pm