Requesting credentials from a staff member

Log onto the NHS Digital Staff Passport employer’s portal using your email address and password.

 

Note: for extra security, multi-factor authentication (MFA) has been added to the Digital Staff Passport login process. Read our user guide on logging in with MFA.

Select either 'Staff passports' or 'Reviewed staff passports' on the left-hand side to view existing passports. Staff members can appear in either of these screens depending on their Digital Staff Passport status.

 

All existing staff passports will be shown, along with additional details about the staff member. Select the staff member’s name to review their details.

 

Scroll down the user profile page and select the option to 'Request credentials'.

 

You'll see a list of all possible credentials. Tick individual boxes or a section header to select all credentials in that group. Once you have ticked all required boxes, scroll to the bottom of the page and select 'Continue'.

 

You'll see a summary of all credentials you are requesting from the staff member. Review this list and select 'Yes, request these credentials', then 'Continue' to proceed.

 

You'll see a message confirming that a request for credentials has been sent to the staff member. 

 

The staff member will receive a text message and/or email asking them to provide the selected credentials.