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Revoking credentials

How to revoke credentials in Digital Staff Passport that have been issued or provided by your organisation.

You can only revoke credentials provided or issued by your organisation. For credentials shared with your organisation, you can only reject and/or archive these credentials.

To revoke a credential, first log in to the NHS Digital Staff Passport employer’s portal using your email address and password.

Verifying identity process 1

 

Note: for extra security, multi-factor authentication (MFA) has been added to the Digital Staff Passport login process. Read our user guide on logging in with MFA.

Select either 'Staff passports' or 'Reviewed staff passports' on the left-hand side to view existing passports. Staff members can appear in either of these screens depending on their Digital Staff Passport status.

DSP staff passports and reviewed passports links

 

All existing staff passports will be shown, along with additional details about the staff member. Select the staff member’s name to review their details.

DSP Peter Jones highlighted with active passport

 

Scroll down the passport profile page to view the list of credentials for the staff member. Select the name of the credential you want to revoke.

DSP credentials list including safeguarding adults

 

You'll see full details of the credential. Select 'Revoke this credential'.

DSP revoke this credential link

 

Select' Yes, revoke this credential' and the most relevant reason. Note: the reason will be sent to the staff member.

When you're ready to proceed, select 'Continue'.

DSP confirm revoke credential

 

You'll see a message confirming that the credential has been revoked and the staff member notified.

DSP credential revoked confirmation

Last edited: 15 July 2024 1:40 pm