Deactivating and reactivating your passport

Log in to your trust's Digital Staff Passport employee self-service portal.

 

Note: you will need to have downloaded an access key for your trust’s employee self-service portal before you log in for the first time.

You'll now see a QR code.

 

Scan the QR code using the Microsoft Authenticator app on your smartphone. To get to the scan function, select 'Verified IDs' in the bottom-right of the screen, then the scan icon in the top-right of the screen.

 

Alternatively, if you’re using your smartphone rather than a computer to complete this process, you can select the green button to connect to Microsoft Authenticator app.

 

You’ll then be prompted to 'Share' at the bottom of the screen.

 

The Authenticator app will notify you that you can return to the previous application. When you return to your browser, the screen will refresh to show you are logged into your trust’s employee self-service portal.

 

Along the top of the page, select 'Passport and settings'.

 

On mobile view of the Digital Staff Passport employee self-service portal, select 'Menu' and then 'Passport and settings'.

 

Select 'Deactivate my passport'.

 

You can now read more about what happens when you deactivate your passport. When you're ready to proceed, select 'Continue'.

 

You'll need to select 'Deactivate passport' on the next screen to confirm.

 

You'll see a message confirming that your passport has been deactivated.

 

Log in to your trust's employee portal. You will see a message that your passport is currently deactivated. Select the link to reactivate your passport.

 

Next select 'Reactivate my passport'.

 

You'll then see a message confirming that your passport has been reactivated.