NHS Digital Staff Passport web help form: identity verification

NHS staff can use this form to get help with identity verification while using the NHS Digital Staff Passport web portal.

Fields marked with an asterisk (*) need to be completed before the form can be submitted.

Form introduction

Your details

Name *

Email address *

Organisation

Your issue

Do you have a valid passport that has not expired? *

Please enter the nationality shown on your passport.

Does your passport have a biometric chip?

If your passport has a biometric chip you'll see a chip symbol on its front cover.

When did the issue occur? Enter the date and approximate time if possible.

What screen were you on?

Enter any error message or error code you saw.

What device are you using?

Please provide details of the problem. *