Requesting credentials
How to view and request the credentials that are available from your trust in Digital Staff Passport.
Log in to your trust's Digital Staff Passport employee self-service portal.
Note: you will need to have downloaded an access key for your trust’s employee self-service portal before you log in for the first time.
You'll now see a QR code.
Scan the QR code using the Microsoft Authenticator app on your smartphone. To get to the scan function, select 'Verified IDs' in the bottom-right of the screen, then the scan icon in the top-right of the screen.
Alternatively, if you’re using your smartphone rather than a computer to complete this process, you can select the green button to connect to Microsoft Authenticator app.
You’ll then be prompted to 'Share' at the bottom of the screen.
The Authenticator app will notify you that you can return to the previous application. When you return to your browser, the screen will refresh to show you are logged into your trust’s employee self-service portal.
Select 'Credentials'.
Select 'Request credentials'.
You'll see a list of all credentials that you are able to request. Select the boxes for the credentials that you want to request from your trust, and 'Continue'.
Review the list of credentials that you've chosen to request. You can go back to make changes, or select 'Yes, request credentials'.
You'll then see confirmation that you've successfully requested the credential(s). You'll also receive an email / SMS confirmation.
Last edited: 5 February 2025 1:56 pm