Live service information and alerts
Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.
Service information
Maintenance release 15.9
Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 15.9
Planned change timing
Tuesday 30 September 2025 4pm to Wednesday 1 October 2025 4am.
Planned change outage
Tuesday 30 September 2025 8:15m to Wednesday 1 October 2025 4am.
Expected User Impact
Users will be unable to access the NHS e-Referral Service (e-RS) for the duration of the change outage.
Slot polls may be impacted and may not run overnight Tuesday/Wednesday.
Slot polls should run as scheduled overnight on Wednesday/Thursday
What is planned for release 15.9
Learn more about NHS e-Referral Service release information.
Maintenance release 15.8
Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 15.8
Planned change timing
Tuesday 23 September 2025 4pm to Wednesday 24 September 2025 4am.
Planned change outage
Tuesday 23 September 2025 8:15pm to Wednesday 24 September 2025 4am.
Expected user impact
Users will be unable to access the NHS e-Referral Service (e-RS) for the duration of the change outage.
Slot polls may be impacted and may not run overnight Tuesday/Wednesday.
Slot polls should run as scheduled overnight on Wednesday/Thursday.
What is planned for release 15.8
Learn more about NHS e-Referral Service release information.
Contact details
If you have any questions, please e-mail: [email protected].
If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].
Further information
Find out about NHS e-Referral Service (e-RS) releases.
Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.
Last edited: 23 September 2025 4:37 pm