Live service information and alerts
Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.
Service information
Requires Health and Social Care Network (HSCN) connection.
Planned maintenance
Regarding the service-impacting work planned on the NHS e-Referral service (e-RS) to implement proactive maintenance.
Change timing
Tuesday 17 June 2025 at 4.01pm to Tuesday 17 June 2025 10:57pm
Change outage
Tuesday 17 June 2025 at 8:15pm to Tuesday 17 June 2025 10:42pm
Outcome
Completed successfully.
What was planned for this outage
This outage is for proactive maintenance.
Maintenance Release 15.4
Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 15.4.
Change timing
Friday 13 June 2025, 4.03pm to Friday 13 June 2025, 10.44pm
Change outage
Friday 13 June 2025, 8.15pm to Saturday 14 June 2025, 10.29pm
Outcome
Completed successfully.
What was planned for this outage
Information is available on the NHS e-Referral Service Release Information page.
Contact details
If you have any questions, please e-mail: [email protected].
If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].
Further information
Find out about NHS e-Referral Service (e-RS) releases.
Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.
Last edited: 18 June 2025 2:19 pm