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Live service information and alerts

Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.

Service information

Requires Health and Social Care Network (HSCN) connection.


Planned maintenance

Regarding the service-impacting work planned on the NHS e-Referral service (e-RS) to implement proactive maintenance.

Change timing

Tuesday 17 June 2025 at 4.01pm to Tuesday 17 June 2025 10:57pm

Change outage

Tuesday 17 June 2025 at 8:15pm to Tuesday 17 June 2025 10:42pm

Outcome

Completed successfully. 

What was planned for this outage

This outage is for proactive maintenance.


Maintenance Release 15.4

Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 15.4.

Change timing

Friday 13 June 2025, 4.03pm to Friday 13 June 2025, 10.44pm

Change outage

Friday 13 June 2025, 8.15pm to Saturday 14 June 2025, 10.29pm

Outcome

Completed successfully.

What was planned for this outage

Information is available on the NHS e-Referral Service Release Information page.


Contact details

If you have any questions, please e-mail: [email protected].

If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].


Further information

internal Releases

Find out about NHS e-Referral Service (e-RS) releases.

internal Business continuity guidance - NHS e-Referral Service

Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.

Last edited: 18 June 2025 2:19 pm