Skip to main content

Managing the service using NHS Profile Manager

Find out how to use NHS Profile Manager to manage the service.

How to sign up to the service

 

Sign up with your personal NHS email address.

A screenshot of the sign up page for practices who want to enrol in the Register with a GP surgery service.

Link your practice's ODS code with your NHS Profile Manager account. You will see a list of practices. Choose all the practices you want to enrol.

A screenshot of a page in the service. The page displays different practices to select to enrol in the service.

Add your practice's shared inbox to NHS Profile Manager.

A screenshot of a page. It asks the user to set up a shared mailbox for the service.

Only add a mailbox address that:

  • you check every day
  • everyone in your team has access to

Viewing your surgery settings page

After you have signed up to the service, you will be able to manage features using the surgery settings page.

This page will show you all practices that you have signed up to the service.

A screenshot of the surgery settings page in NHS Profile Manager.

 


How to manage auto registration

Auto registration is a new feature that integrates the Register with a GP surgery service with your clinical supplier systems. 

It is currently only available for SystmOne/TPP users.

To turn on auto registration: 

  1. Log in to NHS Profile Manager. 
  2. Go to your patient registration section and select Manage
  3. Select auto registration. 
  4. Select yes to turn on auto registration. 

A screenshot of the auto registration page in NHS Profile Manager.

If you use Optum clinical systems

You can register your interest in auto registration through NHS Profile Manager. Follow the steps to turn on auto registration. Your information will be saved and you will be contacted when the functionality is available.


Adding extra questions

You can add extra questions to the online form through NHS Profile Manager. These questions will be added to your online form.

You do not have to add them all at once. You can choose which ones you want to add at any time.

You can ask patients if they:

  • want to get their prescription items directly from your practice
  • want to nominate a pharmacy to get their prescriptions from
  • need an interpreter at their appointments
  • are university students
  • are eligible for tuberculosis screening

You can manage these questions in your surgery settings page. For each question, you can select yes to turn the question on or no to turn them off.


Directing patients to a local form

If you use HealthTech-1 to ask patients additional questions after they have finished registering on our service, you can use NHS Profile Manager to link to that form.

  1. Go to your surgery settings page.
  2. Select the local form question.
  3. Select yes to turn the form on, or no to turn the form off.
  4. Select continue to save your answers.

This will help patients access this extra form after they have finished registering on our service.

Local health forms are not a replacement for the paper form (PRF), or the online Register with a GP surgery service from NHS England. 


Accessing the paper form

You can download a version of the paper form to use in your practice.

Go to your surgery settings page. The link to download the paper form is at the bottom of the page.


Pausing the service

If you need to pause the service, you can do this in NHS Profile Manager. 

Last edited: 18 July 2025 3:44 pm