Telling patients their registration is successful

This service is only for patients who:

• are transferring from another GP practice
• have provided contact details in their application

Depending on the contact details the patient gave in their application, we will try to send messages in this order:

• NHS App
• email
• text message
• letter by post

 This will not cost your practice anything.

 Patients must have provided at least 1 of the following to get a registration message:

• a mobile number
• an email address
• a postal address

We do not send a registration message if the patient:

• is rejected by your practice
• has not provided any contact details
• moves to your practice as a result of a bulk transfer, such as a practice merging 

You will need to follow your standard processes for communicating with patients in these groups.

NHS App notification

Email 

Text message

Letter