New NHS Cervical Screening Management System
The new NHS Cervical Screening Management System (CSMS) replaces the National Cervical Screening call/recall system NHAIS which was accessed via Open Exeter.
The NHS Cervical Screening Management System is live and accessed via an NHS Smartcard or via Microsoft Authenticator. It has replaced the previous call/recall IT system, Open Exeter, which is no longer accessible for the purposes of delivering NHS Cervical Screening Programme services.
All providers are now asked to update any internal operating procedures and documentation that supports delivery of cervical screening services, to reflect access to and how CSMS should be used.
For any technical support with using or accessing CSMS please visit the CSMS help page.
Sign up
Nominate a main point of contact to sign up for our updates to ensure you have all the information, guidance, and support that you need to plan for and manage the changeover to the new system.
Contact us
For any questions on the new CSMS please contact the new CSMS implementation team at [email protected].
This is a mailbox to help organisations get ready to be able to access the new NHS Cervical Screening Management System.
For any technical support with using or accessing CSMS please visit the NHS Cervical Screening Administration Service's CSMS help page.
We are unable to accept any emails which contain patient identifiable data (PID) and any emails received with PID will be deleted.
Last edited: 27 January 2025 9:44 am